Terms of Service

Effective Date: July 18, 2026 Owner: Dr. Michelle Robinson, Licensed Therapist

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue use of the site immediately.

This website provides information related to mental‑health services offered by Dr. Michelle Robinson. Use of this site does not create a therapist‑client relationship.

2. Purpose of Website

This website is intended for:

  • Providing information about therapeutic services

  • Offering educational content related to mental health

  • Allowing users to request appointments or contact the practice

  • Sharing professional background, author content, and speaking engagements

The website is not intended to provide emergency mental‑health support. If you are experiencing a crisis, call 911 or your local emergency services.

3. No Medical or Therapeutic Advice

Content on this website is for informational and educational purposes only. It should not be considered:

  • Medical advice

  • Mental‑health diagnosis

  • A substitute for professional treatment

Any decisions based on information found on this site are made at your own discretion.

4. Therapist‑Client Relationship

Viewing this website or sending a direct email to the practice does not establish a therapist‑client relationship. A formal therapeutic relationship is only created after:

  • A scheduled appointment

  • Completion of required intake documentation

  • Mutual agreement between both parties to begin therapy

Email communication is limited to administrative or scheduling purposes and should not be used to request therapeutic advice, disclose sensitive personal information, or seek emergency support.

5. HIPAA Compliance & Protected Health Information (PHI)

Dr. Michelle Robinson maintains strict compliance with HIPAA regulations. Any information you submit through secure forms, email, or Google Workspace systems is protected under HIPAA guidelines.

This includes:

  • Secure storage of PHI

  • Restricted access to client information

  • Encrypted communication channels

  • HIPAA‑compliant Google Workspace configuration

However, general website browsing is not considered PHI and is not protected under HIPAA.

6. User Responsibilities

By using this website, you agree to:

  • Provide accurate information when submitting forms

  • Use the website only for lawful purposes

  • Refrain from attempting to breach security or access restricted areas

  • Avoid sharing sensitive personal information through non‑secure channels

7. Intellectual Property

All content on this website—including text, images, branding, logo, design elements, and downloadable materials—is the property of Dr. Michelle Robinson and may not be copied, reproduced, or distributed without written permission.

8. Third‑Party Services & Links

This website may include links to third‑party platforms such as email, scheduling tools, or external resources. Those platforms have their own privacy and security policies. Dr. Robinson is not responsible for the content or practices of third‑party websites.

9. Communication Policy

Submitting a form or sending an email may result in follow‑up communication from the practice. However:

  • Email is not appropriate for emergencies

  • Response times may vary

  • Communication may be limited to scheduling or administrative matters

10. Limitation of Liability

By using this website, you agree that Dr. Michelle Robinson and her practice are not liable for:

  • Any decisions made based on website content

  • Technical issues, outages, or data interruptions

  • Unauthorized access due to user negligence

  • Damages arising from use or inability to use the website

11. Modifications to Terms

These Terms of Service may be updated periodically. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Dr. Michelle Robinson Email: (practice email) Phone: (practice phone line) Location: (practice address)