Privacy Policy
Effective Date: July 18, 2026 Owner: Dr. Michelle Robinson, Licensed Therapist
1. Overview
This Privacy Policy explains how this practice collects, uses, protects, and discloses information when you visit this website or communicate with the practice. Dr. Michelle Robinson is committed to maintaining the privacy and security of all personal information, including Protected Health Information (PHI), in accordance with HIPAA and applicable privacy laws.
By using this website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
A. Non‑Personal Information (Website Browsing)
When you visit this website, certain non‑identifiable information may be automatically collected, including:
Browser type
Device type
Pages visited
General usage data
This information is used solely to improve website performance and user experience. It does not include PHI and is not protected under HIPAA.
B. Personal Information You Voluntarily Provide
Because this website does not use a contact form, the only way to provide personal information is through direct email communication initiated by you.
This may include:
Your name
Email address
Phone number
Scheduling preferences
General inquiries
This information is used for administrative or scheduling purposes only.
C. Protected Health Information (PHI)
PHI is not collected through this website. PHI is only collected after a formal therapist‑client relationship is established and intake documentation is completed.
All PHI is handled through HIPAA‑compliant systems, including secure Google Workspace tools configured specifically for healthcare privacy requirements.
3. How Your Information Is Used
Information you provide may be used for:
Scheduling or confirming appointments
Responding to administrative inquiries
Providing requested information about services
Maintaining accurate practice records
Information is never used for marketing, sold to third parties, or shared without your consent unless required by law.
4. HIPAA Compliance & Data Protection
Dr. Michelle Robinson follows strict HIPAA guidelines to protect PHI, including:
Secure, encrypted email and data storage
Restricted access to client information
HIPAA‑compliant Google Workspace configuration
Administrative, physical, and technical safeguards
Policies for breach prevention and response
PHI is never stored on the website or transmitted through non‑secure channels.
5. Email Communication
Direct email communication is available for administrative purposes only. Email should not be used to:
Share sensitive personal details
Request therapeutic advice
Disclose emergency situations
Submit intake information
Once a formal therapeutic relationship is established, secure communication methods will be used for PHI.
6. Cookies & Tracking Technologies
This website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect PHI or personally identifiable information.
7. Third‑Party Services
This website may link to external platforms such as Google Workspace, scheduling tools, or professional resources. These third‑party services have their own privacy policies, and the practice is not responsible for their content or data handling practices.
8. Information Sharing & Disclosure
Your information will not be shared except in the following situations:
With your explicit written consent
When required by law (e.g., court order, mandatory reporting)
To prevent imminent harm to yourself or others
As part of HIPAA‑compliant operations within the practice
The practice does not sell, rent, or distribute personal information to third parties.
9. Data Security
Reasonable administrative, physical, and technical safeguards are in place to protect all information handled by the practice. While no system is completely immune to risk, the practice follows industry‑standard security protocols.
10. Your Rights
If you become a client, you have the right to:
Access your records
Request corrections
Request restrictions on use or disclosure
Receive an accounting of disclosures
Obtain a copy of this Privacy Policy at any time
These rights are protected under HIPAA.
11. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
12. Contact Information
For questions about this Privacy Policy or how your information is handled, please contact:
Dr. Michelle Robinson Email: (practice email) Phone: (practice phone line) Location: iLLINOIS & iNDIANA